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Kami Home Security Solution
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Download & Support
Home Security
YI Cloud
YI Dome Camera X
Home Camera 3
Home Camera 2
1080P Home Camera
Home Camera
YI Outdoor Camera
1080P Dome Camera
Dome Camera
YI Cloud Dome Camera
Dash Camera
Nightscape Dash Camera
Dash Camera
Compact Dash Camera
Ultra Dash Camera
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Hardware
How many pixels does the camera have? What is the resolution?
Can the YI Dome be charged?
How much power is required?
How much can YI Dome turn?
What is the scope of its monitoring capabilities?
What is the focal length? Can I tune it?
What are the maximum dimensions of the product?
Installation
How many ways can my YI Dome Camera be installed?
Can YI Dome Camera be fixed to a wall?
For attachment to walls, can double-sided tape can be used?
Is attachment to the wall or ceiling more convenient?
How is YI Dome Camera's heat resistance?
What do I do if YI Dome's temperature is too high while in operation?
What does the YI Dome's LED color mean?
How do I turn off the camera's indicator light?
Can I use it to monitor a parking space outside a window?
Can I use a portable battery to supply power?
Can I turn on and bind to my mobile hotspot?
Can I use the same account to log in on multiple systems? For example, Apple and Android phone users.
YI Dome Controls
How do I remotely control the YI Dome Camera to move to the position I wish to see?
What is the cruise function?
Can the YI Dome Camera be set to cruise at certain times?
How many positions can I favorite for the YI Dome Camera?
What is motion tracking?
What alarm modes does the YI Dome Camera have?
What does it look like when YI Dome is working?
Video Viewing
Can I view the videos on my computer?
I shared my camera with someone else. What permissions do they have?
Voice
Does the YI Dome Camera support two-way calls?
Will YI Dome Camera's movement affect the sound recording?
SD Card Storage
Does the YI Dome Camera come with a SD card?
How many days of recording can the supported memory cards contain?
What do I do once the memory card is full?
What are the recommended SD cards?
After disconnecting from the network, can it still record?
What happens if the SD card breaks?
Where are the pictures taken by YI Dome Camera stored on my phone?
Security
Is the cloud video storage secure?
How do I ensure the security and privacy of my videos?
Can you view my videos?
My YI camera and SD card were stolen. What do I do?
What if someone else uses the app on my phone to see my family?
Night Vision
How is the night vision on YI Dome Cameras?
Can the alarm go off at night? What if the camera is pointed to a reflective window?
Can I see the infrared light at night?
The YI Dome Camera image suddenly became black and white. What do I do?
What do I do once the memory card is full?
YI Dome Camera automatically loop records without setting. When the memory card is full, it will automatically overwrite the oldest recorded video.
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Hardware
How many pixels does the camera have? What is the resolution?
Can the YI Dome be charged?
How much power is required?
How much can YI Dome turn?
What is the scope of its monitoring capabilities?
What is the focal length? Can I tune it?
What are the maximum dimensions of the product?
Installation
How many ways can my YI Dome Camera be installed?
Can YI Dome Camera be fixed to a wall?
For attachment to walls, can double-sided tape can be used?
Is attachment to the wall or ceiling more convenient?
How is YI Dome Camera's heat resistance?
What do I do if YI Dome's temperature is too high while in operation?
What does the YI Dome's LED color mean?
How do I turn off the camera's indicator light?
Can I use it to monitor a parking space outside a window?
Can I use a portable battery to supply power?
Can I turn on and bind to my mobile hotspot?
Can I use the same account to log in on multiple systems? For example, Apple and Android phone users.
YI Dome Controls
How do I remotely control the YI Dome Camera to move to the position I wish to see?
What is the cruise function?
Can the YI Dome Camera be set to cruise at certain times?
How many positions can I favorite for the YI Dome Camera?
What is motion tracking?
What alarm modes does the YI Dome Camera have?
What does it look like when YI Dome is working?
Video Viewing
Can I view the videos on my computer?
I shared my camera with someone else. What permissions do they have?
Voice
Does the YI Dome Camera support two-way calls?
Will YI Dome Camera's movement affect the sound recording?
SD Card Storage
Does the YI Dome Camera come with a SD card?
How many days of recording can the supported memory cards contain?
What do I do once the memory card is full?
What are the recommended SD cards?
After disconnecting from the network, can it still record?
What happens if the SD card breaks?
Where are the pictures taken by YI Dome Camera stored on my phone?
Security
Is the cloud video storage secure?
How do I ensure the security and privacy of my videos?
Can you view my videos?
My YI camera and SD card were stolen. What do I do?
What if someone else uses the app on my phone to see my family?
Night Vision
How is the night vision on YI Dome Cameras?
Can the alarm go off at night? What if the camera is pointed to a reflective window?
Can I see the infrared light at night?
The YI Dome Camera image suddenly became black and white. What do I do?
What do I do once the memory card is full?
YI Dome Camera automatically loop records without setting. When the memory card is full, it will automatically overwrite the oldest recorded video.
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YI Home Camera
Firmware Update
YI Home Camera
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YI Home Camera 2
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Please refer to< Firmware Update Manual > for detail instructions
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YI Home Camera
User Manual
YI Home Camera
YI Home Camera 2
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