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Home Camera
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Dome Camera
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Nightscape Dash Camera
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Home |
Support
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Basic Knowledge
1. How to use the attaching sunction cup?
Does YI Smart Dashcam have the Advanced Driver Assistance System (ADAS)?
What is ADAS?
How can the ADAS tell if the car is departing from its lane?
What is the Lane Departure Warning and the Forward Collision Warning?
How is the ADAS calibrated (what is the cross mark on the screen)?
Can I use the ADAS while recording under 1296P30 mode?
Can I turn off the screen of YI Smart Dashcam?
Light indicator status instructions
Can YI Smart Dashcam record sound?
Can YI Smart Dashcam record at the time of a crash?
How to export video and image files to computer?
Which video mode should I use?
Firmware Update
How to update the firmware?
APP Connection
Have trouble when connecting YI Smart Dashcam to the APP?
The Wi-Fi logo is not displayed on the upper-left corner of my phone after the connection?
Is 3G/4G mobile data required to watch the videos in the APP?
When the camera is connected to the smart phone, what will happen if I delete videos in folders “Emergency” and “Trip”?
After the camera is connected to the smart phone, all the buttons on the camera are no longer functioning?
How is the Wi-Fi connection between the camera and the smart phone established? Can two smart phones connect to the same camera at the same time?
Will mobile data be used when I watch the real-time display/video replay or download video from camera?
Must the smart phone be turned on while using YI Smart Dashcam?
Will mobile data be used when I use the Discover or Store section in the APP?
The network is slow when I view/download/replay video clips?
What smart phone systems are supported by YI Smart Dashcam?
Video Recording
Is the video recording divided into 3-minute clips? Why there are video clips less than 3 minutes (images missing between different clips)?
Is it possible to record emergency video clips one immediately after another?
Why are the videos shot at night blurred?
Why are the video files in MPEG-4 format? Can I choose from other video formats?
Does YI Smart Dashcam support loop-recording?
Why are the videos blurred?
The camera lens flares severely.
What can I do if some of the video files are missing?
How long is the video recorded by YI Smart Dashcam?
Why do my video clips look not so satisfactory?
What can be the highest resolution of the video recorded by YI Smart Dashcam?
microSD CARD
Does YI Smart Dashcam have internal storage? Does it contain a memory card?
Does YI Smart Dashcam support loop-recording?
Does it delete videos automatically or manually when the memory card is full?
What kind of MicroSD card does YI Smart Dashcam support? What’s the maximum capacity of the card?
Which manufacturer is better, Samsung or Sandisk?
What should be the file format of the MicroSD card?
Why does the camera power off when the MicroSD card is inserted/extracted?
What’s the storage allocation of normal records and emergency records? If emergency video files have to be deleted manually, can the camera continue recording when the card is full?
What should I do when YI Smart Dashcam displays “please format the MicroSD card”?
Power Supply
What is the best portable battery pack for YI?
What is the electric current when the camera is in use?
Can YI Smart Dashcam keep recording after car? What is the applicable temperature of the camera?
What is the designed capacity of the built-in battery?
Can YI Smart Dashcam use a portable USB battery pack as its power source?
Can YI Smart Dashcam be charged by the 12v in-car battery?
How to use the cigarette-lighter adapter?
My camera is still working after I parked the car and pull out the key?
Camera Installation
In the cold areas, the suction cup cannot be attached firmly to the windscreen?
Can YI Smart Dashcam be connected to other dashcam’s charging cables?
How long is the charging cable?
What is the applicable temperature for YI Smart Dashcam?
In the north the temperature will easily drop under -10 degrees centigrade, so YI Smart Dashcam will be out of use?
Is there any car models that YI Smart Dashcam cannot be installed?
Why does the plastic case of the camera become hot when it is in use?
Other Issues
Is YI Smart Dashcam equipped with parking surveillance function?
Will the QR code asking me to download the APP appear every time I turn on the camera?
The video clips played in other players seem to be more clear than that played in APP built-in player?
What is the focal length of YI Smart Dashcam?
Tell me more about YI’s chipset?
Is Bluetooth remote controller supported by YI Smart Dashcam?
Can I switch off the Wi-Fi hotspot of YI Smart Dashcam?
Tell me more about the lens of the camera?
Is YI Smart Dashcam equipped with one or two lenses?
What is the horizontal field of view(FOV) of YI Smart Dashcam?
Is YI Smart Dashcam equipped with the On-Board Diagnostics(OBD) system?
Will YI Smart Dashcam enable infra-red backlight whiling recording at night?
What can I do if my camera cannot boot?
What can I do if my camera comes across unexpected system halt/automatic restart/boot failure?
When the camera is connected to the smart phone, what will happen if I delete videos in folders “Emergency” and “Trip”?
The actual files in the microSD card will be deleted. Please operate with caution!
BACK
menu
>>
Basic Knowledge
1. How to use the attaching sunction cup?
Does YI Smart Dashcam have the Advanced Driver Assistance System (ADAS)?
What is ADAS?
How can the ADAS tell if the car is departing from its lane?
What is the Lane Departure Warning and the Forward Collision Warning?
How is the ADAS calibrated (what is the cross mark on the screen)?
Can I use the ADAS while recording under 1296P30 mode?
Can I turn off the screen of YI Smart Dashcam?
Light indicator status instructions
Can YI Smart Dashcam record sound?
Can YI Smart Dashcam record at the time of a crash?
How to export video and image files to computer?
Which video mode should I use?
Firmware Update
How to update the firmware?
APP Connection
Have trouble when connecting YI Smart Dashcam to the APP?
The Wi-Fi logo is not displayed on the upper-left corner of my phone after the connection?
Is 3G/4G mobile data required to watch the videos in the APP?
When the camera is connected to the smart phone, what will happen if I delete videos in folders “Emergency” and “Trip”?
After the camera is connected to the smart phone, all the buttons on the camera are no longer functioning?
How is the Wi-Fi connection between the camera and the smart phone established? Can two smart phones connect to the same camera at the same time?
Will mobile data be used when I watch the real-time display/video replay or download video from camera?
Must the smart phone be turned on while using YI Smart Dashcam?
Will mobile data be used when I use the Discover or Store section in the APP?
The network is slow when I view/download/replay video clips?
What smart phone systems are supported by YI Smart Dashcam?
Video Recording
Is the video recording divided into 3-minute clips? Why there are video clips less than 3 minutes (images missing between different clips)?
Is it possible to record emergency video clips one immediately after another?
Why are the videos shot at night blurred?
Why are the video files in MPEG-4 format? Can I choose from other video formats?
Does YI Smart Dashcam support loop-recording?
Why are the videos blurred?
The camera lens flares severely.
What can I do if some of the video files are missing?
How long is the video recorded by YI Smart Dashcam?
Why do my video clips look not so satisfactory?
What can be the highest resolution of the video recorded by YI Smart Dashcam?
microSD CARD
Does YI Smart Dashcam have internal storage? Does it contain a memory card?
Does YI Smart Dashcam support loop-recording?
Does it delete videos automatically or manually when the memory card is full?
What kind of MicroSD card does YI Smart Dashcam support? What’s the maximum capacity of the card?
Which manufacturer is better, Samsung or Sandisk?
What should be the file format of the MicroSD card?
Why does the camera power off when the MicroSD card is inserted/extracted?
What’s the storage allocation of normal records and emergency records? If emergency video files have to be deleted manually, can the camera continue recording when the card is full?
What should I do when YI Smart Dashcam displays “please format the MicroSD card”?
Power Supply
What is the best portable battery pack for YI?
What is the electric current when the camera is in use?
Can YI Smart Dashcam keep recording after car? What is the applicable temperature of the camera?
What is the designed capacity of the built-in battery?
Can YI Smart Dashcam use a portable USB battery pack as its power source?
Can YI Smart Dashcam be charged by the 12v in-car battery?
How to use the cigarette-lighter adapter?
My camera is still working after I parked the car and pull out the key?
Camera Installation
In the cold areas, the suction cup cannot be attached firmly to the windscreen?
Can YI Smart Dashcam be connected to other dashcam’s charging cables?
How long is the charging cable?
What is the applicable temperature for YI Smart Dashcam?
In the north the temperature will easily drop under -10 degrees centigrade, so YI Smart Dashcam will be out of use?
Is there any car models that YI Smart Dashcam cannot be installed?
Why does the plastic case of the camera become hot when it is in use?
Other Issues
Is YI Smart Dashcam equipped with parking surveillance function?
Will the QR code asking me to download the APP appear every time I turn on the camera?
The video clips played in other players seem to be more clear than that played in APP built-in player?
What is the focal length of YI Smart Dashcam?
Tell me more about YI’s chipset?
Is Bluetooth remote controller supported by YI Smart Dashcam?
Can I switch off the Wi-Fi hotspot of YI Smart Dashcam?
Tell me more about the lens of the camera?
Is YI Smart Dashcam equipped with one or two lenses?
What is the horizontal field of view(FOV) of YI Smart Dashcam?
Is YI Smart Dashcam equipped with the On-Board Diagnostics(OBD) system?
Will YI Smart Dashcam enable infra-red backlight whiling recording at night?
What can I do if my camera cannot boot?
What can I do if my camera comes across unexpected system halt/automatic restart/boot failure?
When the camera is connected to the smart phone, what will happen if I delete videos in folders “Emergency” and “Trip”?
The actual files in the microSD card will be deleted. Please operate with caution!
BACK
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YI Home Camera
Firmware Update
YI Home Camera
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YI Home Camera 2
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Please refer to< Firmware Update Manual > for detail instructions
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YI Home Camera
User Manual
YI Home Camera
YI Home Camera 2
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YI Home Camera app
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