SUPPORT//
Home | Support | 
  

Setting up and pairing
Camera Features
Security and privacy
Camera Settings

How do I resolve when the camera says that Wi-Fi password is incorrect although it is the right one?
You can check the Mac address setup in your router and make sure that the filter has been turned off. If the camera is not responding to your password, please reset the camera and try connecting again. If the issue persists, please contact support@weareYI.com
menu
>>

Setting up and pairing
Camera Features
Security and privacy
Camera Settings

How do I resolve when the camera says that Wi-Fi password is incorrect although it is the right one?
You can check the Mac address setup in your router and make sure that the filter has been turned off. If the camera is not responding to your password, please reset the camera and try connecting again. If the issue persists, please contact support@weareYI.com