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Hotspot
First-Time Installation & Camera Pairing
Image and Monitoring Range
Voice
YI Dome Controls
Smart Detection Alerts
Video Viewing
SD Card Storage
Security

Why is the alert not triggered when there is movement?
Please check whether alert is turned on in the Settings. Also please be noted that the alerts are sent to your phone via internet so both the connection speed of your phone and the camera where it is directly connected to are important for the timeliness of the alert. Alert mechanism has a cooling period so please try pause the movement for a few minutes then check if alert starts working again.
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Hotspot
First-Time Installation & Camera Pairing
Image and Monitoring Range
Voice
YI Dome Controls
Smart Detection Alerts
Video Viewing
SD Card Storage
Security

Why is the alert not triggered when there is movement?
Please check whether alert is turned on in the Settings. Also please be noted that the alerts are sent to your phone via internet so both the connection speed of your phone and the camera where it is directly connected to are important for the timeliness of the alert. Alert mechanism has a cooling period so please try pause the movement for a few minutes then check if alert starts working again.