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Firmware Update

APP Connection

Have trouble when connecting YI Smart Dashcam to the APP?

The Wi-Fi logo is not displayed on the upper-left corner of my phone after the connection?

Is 3G/4G mobile data required to watch the videos in the APP?

When the camera is connected to the smart phone, what will happen if I delete videos in folders “Emergency” and “Trip”?

After the camera is connected to the smart phone, all the buttons on the camera are no longer functioning?

How is the Wi-Fi connection between the camera and the smart phone established? Can two smart phones connect to the same camera at the same time?

Will mobile data be used when I watch the real-time display/video replay or download video from camera?

Must the smart phone be turned on while using YI Smart Dashcam?

Will mobile data be used when I use the Discover or Store section in the APP?

The network is slow when I view/download/replay video clips?

What smart phone systems are supported by YI Smart Dashcam?

Video Recording

microSD CARD

Power Supply

Camera Installation

Other Issues

The network is slow when I view/download/replay video clips?

1. Check if there are other Wi-Fi signals interfering the current connection,
2. It is advised to update the APP and camera’s firmware to the latest version.

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The network is slow when I view/download/replay video clips?

1. Check if there are other Wi-Fi signals interfering the current connection,
2. It is advised to update the APP and camera’s firmware to the latest version.

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