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Common Issues
Connecting the Camera
Video/Photo
Battery
Micro SD Card
Powering On/Off
Other Issues

Why is the video lagging when I preview it in the app?
1. Please check if there are other Wi-Fi signals in the environment. They may be interfering the Wi-Fi connection quality between your camera and the App.
2. Please make sure your phone performance is good. If your phone decoding capability is not good enough, the videos will be lagged after downloading them.
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Common Issues
Connecting the Camera
Video/Photo
Battery
Micro SD Card
Powering On/Off
Other Issues

Why is the video lagging when I preview it in the app?
1. Please check if there are other Wi-Fi signals in the environment. They may be interfering the Wi-Fi connection quality between your camera and the App.
2. Please make sure your phone performance is good. If your phone decoding capability is not good enough, the videos will be lagged after downloading them.