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SUPPORT/
/ YI DOME CAMERA 1080P
Home |
Support
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YI DOME CAMERA 1080P
Hotspot
At night, does Motion Tracking Alerts still work? And what about if the camera is pointing to a window?
Why is the image taken by YI Dome Camera 1080p turned black-and-white? What should I do?
Why are the Night Vision images unclear?
I am concerned about security. Can I turn off the camera's microphone?
What is the difference between YI Dome Camera 1080p and YI Dome Camera?
First-Time Installation & Camera Pairing
What accessories come with YI Dome Camera 1080p?
What are the different way to install YI Dome Camera 1080p?
Can YI Dome Camera 1080p be fixed to a wall?
Can I use double-sided tape to attach YI Dome Camera 1080p to the wall?
Is it easy to detach the camera from the ceiling/wall?
How is YI Dome Camera 1080p's weather resistance?
Can I use a portable battery to supply power?
Can I charge my YI Dome Camera 1080p?
How about power consumption?
Can I use the same account to log in on different OS? Such as across iPhone and Android.
What does the different LED indicator color mean?
How do I turn off the camera's indicator light?
Image and Monitoring Range
What’s the resolution of the camera?
What is the focal length? Can I adjust it?
What is the rotating angle for YI Dome Camera 1080p?
What about the monitoring capabilities?
Can I really trust Night Vision of YI Dome Camera 1080p?
Can I see infrared light at night?
Voice
Does the YI Dome Camera 1080p support Two-way Talk?
Does rotation of YI Dome Camera 1080p affect audio recording?
YI Dome Controls
How do I control YI Dome Camera 1080p to move to the position I wish to see?
What is the Cruise function?
Can I set YI Dome Camera 1080p to cruise at a time interval?
How many preset positions am I allowed to set for the camera?
What is Motion Tracking?
What is the Panoramic Shooting?
Where are the panoramic pictures saved？
Why can’t I immediately see the panoramic picture after shooting is complete?
Smart Detection Alerts
What are the different types of alerts YI Dome Camera 1080p supports?
What is the Baby Crying Detection？
How do I adjust the agility of the movement detection?
Why is the alert not triggered when there is movement?
Why is the alert delayed?
Video Viewing
Can I watch the video on the computer?
I am sharing my camera with others. What permissions do they have?
SD Card Storage
Does the YI Dome Camera 1080p come with a SD card?
What are the recording storage times for memory card with different size?
What happens if the memory card is full?
What are the recommended SD cards?
Does the recording still work after it’s disconnected from internet?
What happens if the SD card is damaged?
Security
Are my video backed up in cloud safe?
How do I ensure the security and privacy of my videos?
Can employees of XIAOYI see my video?
My YI Dome Camera 1080p and SD card are lost. What do I do?
Can others use my phone and see Live Video at my home?
How about power consumption?
YI Dome Camera 1080p's maximum power consumption is 4W. We help you conserve energy and be eco-friendly.
BACK
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>>
Hotspot
At night, does Motion Tracking Alerts still work? And what about if the camera is pointing to a window?
Why is the image taken by YI Dome Camera 1080p turned black-and-white? What should I do?
Why are the Night Vision images unclear?
I am concerned about security. Can I turn off the camera's microphone?
What is the difference between YI Dome Camera 1080p and YI Dome Camera?
First-Time Installation & Camera Pairing
What accessories come with YI Dome Camera 1080p?
What are the different way to install YI Dome Camera 1080p?
Can YI Dome Camera 1080p be fixed to a wall?
Can I use double-sided tape to attach YI Dome Camera 1080p to the wall?
Is it easy to detach the camera from the ceiling/wall?
How is YI Dome Camera 1080p's weather resistance?
Can I use a portable battery to supply power?
Can I charge my YI Dome Camera 1080p?
How about power consumption?
Can I use the same account to log in on different OS? Such as across iPhone and Android.
What does the different LED indicator color mean?
How do I turn off the camera's indicator light?
Image and Monitoring Range
What’s the resolution of the camera?
What is the focal length? Can I adjust it?
What is the rotating angle for YI Dome Camera 1080p?
What about the monitoring capabilities?
Can I really trust Night Vision of YI Dome Camera 1080p?
Can I see infrared light at night?
Voice
Does the YI Dome Camera 1080p support Two-way Talk?
Does rotation of YI Dome Camera 1080p affect audio recording?
YI Dome Controls
How do I control YI Dome Camera 1080p to move to the position I wish to see?
What is the Cruise function?
Can I set YI Dome Camera 1080p to cruise at a time interval?
How many preset positions am I allowed to set for the camera?
What is Motion Tracking?
What is the Panoramic Shooting?
Where are the panoramic pictures saved？
Why can’t I immediately see the panoramic picture after shooting is complete?
Smart Detection Alerts
What are the different types of alerts YI Dome Camera 1080p supports?
What is the Baby Crying Detection？
How do I adjust the agility of the movement detection?
Why is the alert not triggered when there is movement?
Why is the alert delayed?
Video Viewing
Can I watch the video on the computer?
I am sharing my camera with others. What permissions do they have?
SD Card Storage
Does the YI Dome Camera 1080p come with a SD card?
What are the recording storage times for memory card with different size?
What happens if the memory card is full?
What are the recommended SD cards?
Does the recording still work after it’s disconnected from internet?
What happens if the SD card is damaged?
Security
Are my video backed up in cloud safe?
How do I ensure the security and privacy of my videos?
Can employees of XIAOYI see my video?
My YI Dome Camera 1080p and SD card are lost. What do I do?
Can others use my phone and see Live Video at my home?
How about power consumption?
YI Dome Camera 1080p's maximum power consumption is 4W. We help you conserve energy and be eco-friendly.
BACK
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