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Common Issues

Connecting the Camera

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Battery

Why is the camera so hot when it's charging?

How long does it take to charge battery?

What's the battery life in normal conditions?

How do I save the camera's power?

How do I avoid damaging the battery ejection sheet?

How do I insert and remove the battery correctly?

Micro SD Card

Powering On/Off

Other Issues

Why is the camera so hot when it's charging?

Please do not charge the camera when it is powered on.
You have to power off the camera when charging.
If the issue persists, please disconnect the power supply from the camera and contact us.

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Why is the camera so hot when it's charging?

Please do not charge the camera when it is powered on.
You have to power off the camera when charging.
If the issue persists, please disconnect the power supply from the camera and contact us.

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