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Common Issues
Basic Settings
Camera Connection
Camera Operation
App Usage
SD Card Problems
Firmware Update
Charging and Peripheral Devices
After Sales and Others

Why is 'Memory Card Not Recognized' displayed?
The file formats on the card might not match the formats supported by the camera or the card could be physically damaged. Please backup the files and format the card. If problems still exist, consider using a new card.
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Common Issues
Basic Settings
Camera Connection
Camera Operation
App Usage
SD Card Problems
Firmware Update
Charging and Peripheral Devices
After Sales and Others

Why is 'Memory Card Not Recognized' displayed?
The file formats on the card might not match the formats supported by the camera or the card could be physically damaged. Please backup the files and format the card. If problems still exist, consider using a new card.
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