SUPPORT//
Home | Support | 
  

Common Issues
Basic Settings
Camera Connection
Camera Operation
App Usage
SD Card Problems
Firmware Update
Charging and Peripheral Devices
After Sales and Others

What should I do if firmware file upload from the APP fails?
Please check if the following criteria have been met and click [Start Upgrade] to retry.
a. The camera is turned on;
b. Battery is at more than 25%;
c. The SD card has more than 20MB storage remaining;
d. The phone is connected to the camera and is close to the camera.
menu
>>

Common Issues
Basic Settings
Camera Connection
Camera Operation
App Usage
SD Card Problems
Firmware Update
Charging and Peripheral Devices
After Sales and Others

What should I do if firmware file upload from the APP fails?
Please check if the following criteria have been met and click [Start Upgrade] to retry.
a. The camera is turned on;
b. Battery is at more than 25%;
c. The SD card has more than 20MB storage remaining;
d. The phone is connected to the camera and is close to the camera.