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Common Issues

Basic Settings

How can I attach the shoulder strap?

How do I attach and remove lense?

What do the buttons, rings and indices on the lens mean?

Do I have to follow the setup when I first use the camera?

What should I do if 'Lens locked, please rotate the zoom ring to unlock' is displayed after powering on?

What does each icon mean in Live View screen?

What happens when I swipe left/right on the LED screen while the camera is on?

How to set exposure settings such as aperture, shutter speed and EV?

What is the best ISO for different scene?

Why does the image look fuzzy and have a high level of noise?

What do the letters and numbers mean in file names such as PA260001.jpg?

Any neat and useful tricks I should be aware of?

How many faces maximum can be detected with 'Face Detection' function?

How many metering modes are there and for what scenes are they good for?

Why doesn't the image brightness match that of the actual scene?

What should I do if an image is too bright or too dark?

What does JPG-S/JPG-M/JPG-L each mean?What scenes are they good for?

How do I choose from the different WB options?

How do I take Black and White photo/video?

What is the speed of burst shooting with the highest resolution? When do I use this shooting?

What are the different aspect ratios I can choose from? When do I use them?

Camera Connection

Camera Operation

App Usage

SD Card Problems

Firmware Update

Charging and Peripheral Devices

After Sales and Others

Why doesn't the image brightness match that of the actual scene?

Please take into account the exposure settings and the recommended metering modes. Do double check the EV and make sure it is set to a proper value. In most common cases, EV should be set to 0.0.

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Why doesn't the image brightness match that of the actual scene?

Please take into account the exposure settings and the recommended metering modes. Do double check the EV and make sure it is set to a proper value. In most common cases, EV should be set to 0.0.

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