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Common Issues
Basic Settings
Camera Connection
Camera Operation
App Usage
SD Card Problems
Firmware Update
Charging and Peripheral Devices
After Sales and Others

Why can't the phone connect to the internet after connecting to the camera?

When the APP is connected to the camera it uses the Wi-Fi signal band to view and download images. Some phones will be able to connect to the internet using 3G/4G signal while some phones won't be able to connect to the internet. You will be able connect to the internet again after disconnecting from the camera.

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Common Issues
Basic Settings
Camera Connection
Camera Operation
App Usage
SD Card Problems
Firmware Update
Charging and Peripheral Devices
After Sales and Others

Why can't the phone connect to the internet after connecting to the camera?

When the APP is connected to the camera it uses the Wi-Fi signal band to view and download images. Some phones will be able to connect to the internet using 3G/4G signal while some phones won't be able to connect to the internet. You will be able connect to the internet again after disconnecting from the camera.