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Common Issues
Basic Settings
Camera Connection
Camera Operation
App Usage
SD Card Problems
Firmware Update
Charging and Peripheral Devices
After Sales and Others

Why can't I find my camera after I completed pairing?

The camera is turned off;

The phone is over 10 meters away from the camera;

The camera is paired to another phone and is currently connected via Bluetooth.

The camera is connected with another phone via Wi-Fi.

You have not allowed YI M1 Mirrorless Camera App to access your location.

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Common Issues
Basic Settings
Camera Connection
Camera Operation
App Usage
SD Card Problems
Firmware Update
Charging and Peripheral Devices
After Sales and Others

Why can't I find my camera after I completed pairing?

The camera is turned off;

The phone is over 10 meters away from the camera;

The camera is paired to another phone and is currently connected via Bluetooth.

The camera is connected with another phone via Wi-Fi.

You have not allowed YI M1 Mirrorless Camera App to access your location.