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Common Issues
Basic Settings
Camera Connection
Camera Operation
App Usage
SD Card Problems
Firmware Update
Charging and Peripheral Devices
After Sales and Others

What should I do if 'Lens locked, please rotate the zoom ring to unlock' is displayed after powering on?

YI 12-40mm F3.5-5.6 zoom lens adopts a locking design to achieve a smaller storage space to increase portability. When above message is shown, please slide the UNLOCK switch toward the back of the camera and rotate the lens clockwise to unlock.

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Common Issues
Basic Settings
Camera Connection
Camera Operation
App Usage
SD Card Problems
Firmware Update
Charging and Peripheral Devices
After Sales and Others

What should I do if 'Lens locked, please rotate the zoom ring to unlock' is displayed after powering on?

YI 12-40mm F3.5-5.6 zoom lens adopts a locking design to achieve a smaller storage space to increase portability. When above message is shown, please slide the UNLOCK switch toward the back of the camera and rotate the lens clockwise to unlock.