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Common Issues
Basic Settings
Camera Connection
Camera Operation
App Usage
SD Card Problems
Firmware Update
Charging and Peripheral Devices
After Sales and Others

What should I do if firmware file upload from the APP fails?

Please check if the following criteria have been met and click [Start Upgrade] to retry.

The camera is turned on;

Battery is at more than 25%;

The SD card has more than 20MB storage remaining;

The phone is connected to the camera and is close to the camera.

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Common Issues
Basic Settings
Camera Connection
Camera Operation
App Usage
SD Card Problems
Firmware Update
Charging and Peripheral Devices
After Sales and Others

What should I do if firmware file upload from the APP fails?

Please check if the following criteria have been met and click [Start Upgrade] to retry.

The camera is turned on;

Battery is at more than 25%;

The SD card has more than 20MB storage remaining;

The phone is connected to the camera and is close to the camera.