SUPPORT// YI 4K Action Camera
  

Common Issues
Connecting the Camera
Camera Operation
Video/Photo
Battery
Powering On/Off
Micro SD Card/USB Connection
Related Accessories
Other Issues

While taking photos or recording, the screen suddenly turns black but the light is still blinking.
Check the auto screen lock option. If the auto screen lock option is on, and the camera does not detect interaction after a certain duration of time, the screen would be locked however the video is still being recorded. Tap the screen to unlock and continue viewing the video you are recording.
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Common Issues
Connecting the Camera
Camera Operation
Video/Photo
Battery
Powering On/Off
Micro SD Card/USB Connection
Related Accessories
Other Issues

While taking photos or recording, the screen suddenly turns black but the light is still blinking.
Check the auto screen lock option. If the auto screen lock option is on, and the camera does not detect interaction after a certain duration of time, the screen would be locked however the video is still being recorded. Tap the screen to unlock and continue viewing the video you are recording.