dash camera

SUPPORT// YI 4K Action Camera

Home | Support | YI 4K Action Camera

Common Issues

Connecting the Camera

Camera Operation

Video/Photo

Why are the photos and videos distorted on the margins?

Why do I have _thm files?

How do I download videos and photos from the app?

Where did my downloaded videos and photos go?

How do I edit photos and videos within the app?

How do I share my photos and videos?

When I playback my videos on the computer, the sound sometimes is lagged or simply there is no sound. What happened? And why I have trouble playback the videos sometimes?

What are the naming guidelines for photos and videos captured by the camera?

Why can't my iPhone download videos from the camera?

What is the bitrate for each resolution? How much space does each minute of video take up accordingly ?

Battery

Powering On/Off

Micro SD Card/USB Connection

Related Accessories

Other Issues

Why do I have _thm files?

_thm files are much lower in bit-rate which allows you to quickly preview videos on the app.

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Why do I have _thm files?

_thm files are much lower in bit-rate which allows you to quickly preview videos on the app.

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