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SUPPORT// YI 4K Action Camera

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Common Issues

Connecting the Camera

Camera Operation

Video/Photo

Battery

Powering On/Off

How come the camera will not turn on?

Why does my device automatically shut down?

How do I conserve battery? (Auto Power Off)

What does the Power LED's displays mean?

What do I do if the camera crashes?

Why is the blue light constant when my camera is turned on?

My device suddenly shut down.

Pressing down on the shutter will not shut down the camera.

Micro SD Card/USB Connection

Related Accessories

Other Issues

Why does my device automatically shut down?

a. Please check if the battery is low.
b. Please check if the camera is set to automatic shutdown. Open "App -> Settings -> Auto Power Off" to check.

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Why does my device automatically shut down?

a. Please check if the battery is low.
b. Please check if the camera is set to automatic shutdown. Open "App -> Settings -> Auto Power Off" to check.

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