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Common Issues
Basic Settings
Camera Connection
Camera Operation
App Usage
SD Card Problems
Firmware Update
Charging and Peripheral Devices
After Sales and Others

Why doesn't my White Balance settings work on video shooting?
During video shooting, WB is fixed and set to Auto (AWB). Please note that the WB is not the same as the WB mode in Menu Setting.
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Common Issues
Basic Settings
Camera Connection
Camera Operation
App Usage
SD Card Problems
Firmware Update
Charging and Peripheral Devices
After Sales and Others

Why doesn't my White Balance settings work on video shooting?
During video shooting, WB is fixed and set to Auto (AWB). Please note that the WB is not the same as the WB mode in Menu Setting.