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Common Issues
Basic Settings
Camera Connection
Camera Operation
App Usage
SD Card Problems
Firmware Update
Charging and Peripheral Devices
After Sales and Others

Why does image sharing fail?
a.The phone won't be able to connect to the internet when the App is connected to the camera with Wi-Fi connection. Please disconnect the camera and try again.
b.Please make sure you have Social Media Apps (Wechat, QQ, Sina Weibo) installed.
c.Please make sure you have allowed access for the Social Media Apps on your App. You can do this by navigating to Permis-sion Setting on your phone and grant access to the list of installed Social Media Apps for YI App.
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Common Issues
Basic Settings
Camera Connection
Camera Operation
App Usage
SD Card Problems
Firmware Update
Charging and Peripheral Devices
After Sales and Others

Why does image sharing fail?
a.The phone won't be able to connect to the internet when the App is connected to the camera with Wi-Fi connection. Please disconnect the camera and try again.
b.Please make sure you have Social Media Apps (Wechat, QQ, Sina Weibo) installed.
c.Please make sure you have allowed access for the Social Media Apps on your App. You can do this by navigating to Permis-sion Setting on your phone and grant access to the list of installed Social Media Apps for YI App.