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Common Issues
Basic Settings
Camera Connection
Camera Operation
App Usage
SD Card Problems
Firmware Update
Charging and Peripheral Devices
After Sales and Others

What if the screen still says that there is no memory card even though one is placed already?
a. Power off the camera then insert the memory card again.
b. Check if your memory card is damaged and change one if necessary.
c. If problem still exists please call our support line:400-1007-7022.
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Common Issues
Basic Settings
Camera Connection
Camera Operation
App Usage
SD Card Problems
Firmware Update
Charging and Peripheral Devices
After Sales and Others

What if the screen still says that there is no memory card even though one is placed already?
a. Power off the camera then insert the memory card again.
b. Check if your memory card is damaged and change one if necessary.
c. If problem still exists please call our support line:400-1007-7022.