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Common Issues
Basic Settings
Camera Connection
Camera Operation
App Usage
SD Card Problems
Firmware Update
Charging and Peripheral Devices
After Sales and Others

Can I insert/remove memory card when the camera is powered on?
To avoid possible damages, we do not recommend inserting/removing memory card while the camera is powered on. Please power off before changing memory cards.
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Common Issues
Basic Settings
Camera Connection
Camera Operation
App Usage
SD Card Problems
Firmware Update
Charging and Peripheral Devices
After Sales and Others

Can I insert/remove memory card when the camera is powered on?
To avoid possible damages, we do not recommend inserting/removing memory card while the camera is powered on. Please power off before changing memory cards.