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Where do I see order status and tracking information?

Do I get a receipt for my purchase?

What are the policies on repair, return and exchange?

How can I contact Customer Support?

What should I do if water gets into my camera?

Where can I communicate with the other YI users?

How should I store the camera if I'm not going to use it for a long time?

Is a dry box and dehumidifiers necessary?

What's the best way to clean the sensor and the lens?

Is YI-M1 Mirrorless Camera made by Chinese? Where are the camera and lens made in?

Is there a mechanical shutter for YI-M1 Mirrorless Camera?

Is electronic shutter supported for YI-M1 Mirrorless Camera?

Are the camera and lens waterproof?

Why doesn't the illuminator light up when shooting in dim places?

Can I use YI-M1 Mirrorless Camera outside of China? What are they restrictions?

Can dates be displayed on images?

What type of image stabilization does YI-M1 Mirrorless Camera support?

What image size can I output when using the highest resolution?

What's included in YI-M1 Mirroless Camera Standard Kit?

What temperature and humidity are OK for the camera to operate in?

How can I contact Customer Support?

YI's official Customer Support line is 400-100-7702.

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How can I contact Customer Support?

YI's official Customer Support line is 400-100-7702.

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